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Bank Teller-Bilingual Cantonese

New York, NY | Direct Hire

Post Date: 10/27/2017 Job ID: 12096 Industry: Teller
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Bank Teller-Bilingual Cantonese
Position Summary:

Branches are located in Manhattan (Bowery, Canal Street) and Brooklyn (8th Ave. in Sunset District). Teller may be assigned to any one of the branches.

Bank Tellers are responsible for providing excellent service to the Bank’s customers. This is a critical position in that tellers are in constant contact with the customer base.
Key Accountabilities include:
 Provide account services to customers by; receiving deposits and loan payments, cashing checks, processing savings withdrawals, issuing teller checks, money orders and travelers checks, answering customer inquiries in person or on the telephone; referring of potential mortgage/new account customers.
 Perform audit functions by preparing currency transaction reports, referring unusual activity to Compliance Department, logging cashiers checks, travelers checks, money orders and other negotiable items.
Observes check cashing and withdrawal limits and seeks approval of items in excess of these limits.
 Cross-sells bank products by; answering inquiries, informing customers of new services and product promotions, responding to customers needs, Referring customers to a branch representative.
 Reconciles cash drawer by; proving cash transactions, counting and packaging currency and coin, reconciling transactions, transferring excess cash and mutilated currency to head teller, maintaining approved levels of cash and currency.
Complies with bank operations and security procedures by participating in all dual-control, Audit and Compliance functions
 Maintains customer confidence and protects bank operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.
Bank Teller Skills and Qualifications:

Prior Teller experience
Customer Service, Interpersonal skills
Attention to Detail,
Strong Math Skills,
Strong verbal and written communication skills-Bilingual Cantonese
Cross sell and referral Skills
Computer Competence
Regulatory and Compliance Knowledge
Documentation Skills






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Franca Diona

Franca Diona has over 15 years of recruitment experience. She is a graduate of Iona College with a Bachelor of Arts specializing in public relations. She started her career in the music business working for major radio stations in the tri-state area. She furthered her career promoting the world-renowned musician Debbie Gibson. She utilized her skills expanding into the financial industry as a recruiter. Being a part of Adams Consulting Group has allowed Franca to broaden her craft by setting goals and striving to achieve them. She remains energetic and enthusiastic about getting the job done at ACG.

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