Banking/Customer Service Consultant-bilingual Mandarin

New York, NY | Temporary

Post Date: 04/18/2017 Job ID: 11782 Industry: Customer Service, Customer Service (Junior)

Banking/Customer Service Consultant-bilingual Mandarin

Seeking a consultant to provide assistance on handling data entry, inputting, teller and daily banking operational tasks.

The job responsibilities include but not limited to:

  Provide prompt and efficient transactions.

  Open and close cash till and maintain a balanced cash box

  Verify and deposit checks/demand drafts for walk-in and mail-in customers and process check/demand draft cash withdrawals

  Handle foreign currency check collections

  Handle daily banking operational tasks including but not limited to inputting incoming and outgoing remittance transaction, processing fund transfer transactions, stop payment, standing order, processing ACH transactions, foreign exchange transactions, registering transaction logs, and etc.

  Issue monetary instruments including official checks, certified check, demand drafts and etc, record transactions in log book.

  Verify customer identifications and create customer profiles for walk-in customers 

  Count cash in ATM and complete ATM related transactions


Qualifications and preferred skills:

  To be self-motivated, detail-orientated and be able to work independently to meet deadline

  Perform daily banking operational duties efficiently and accurately

  1-2 years’ experience in  teller position  preferred

  Good written and oral communication skills in both English and Chinese Mandarin

  Good Microsoft Office skills, including MS Word, Excel, PowerPoint, Outlook, and familiar with Adobe.

Franca Diona

Franca Diona has over 15 years of recruitment experience. She is a graduate of Iona College with a Bachelor of Arts specializing in public relations. She started her career in the music business working for major radio stations in the tri-state area. She furthered her career promoting the world-renowned musician Debbie Gibson. She utilized her skills expanding into the financial industry as a recruiter. Being a part of Adams Consulting Group has allowed Franca to broaden her craft by setting goals and striving to achieve them. She remains energetic and enthusiastic about getting the job done at ACG.

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