Consumer Compliance/CRA Consultant

New York, NY | Temporary

Post Date: 12/23/2016 Job ID: 11635 Industry: CRA OFFICER, Consumer Compliance Manager, Consumer Compliance Specialist

Consumer Compliance/CRA Consultant

-Roles and responsibilities
  • Establish and maintain the policies and procedures of consumer compliance
  • Review and update the P&P periodically and ensure the compliance with all regulatory requirements.
  • Instruct to conduct legal research on consumer compliance issues.
  • Review the Bank’ s Consumer Compliance related P&P and notices.
  • Report to management regarding consumer compliance program implementation and   relevant substantial issues
  • Monitor the Bank’ s consumer compliance practice
  • Instruct t to conduct the consumer compliance review and assessment off all relevant activities, practices and products of within line of business and all Branches.
  • Monitor the implementation of the enterprise wide Consumer Compliant Management System and Policy
  • Review consumer complaints received by the bank internally or externally.
  • Discuss with   relevant departments/branches regarding the resolutions.
  • Communicate with each relevant dept./branches and the complaining consumer (if necessary)
  • Conduct CRA examination on behalf of the bank
  • coordinate and collect documentation and information internally
  • communication and report to examiner during the examination
  • Further action proposal and execution as required by the regulator


  • 7-10 years working experience in banking industry focus in retail banking (3-5years), assistant can be in years of 1-3 .
  • Knowledge of U.S. Banking regulations and consumer compliance practice.
  • Extensive experience with consumer protection rules and regulations, including but not limited to the CFPB and Dodd Frank
  • Knowledge of mortgage and securities-based lending products
  • Experience in CRA examination and rating system

Franca Diona

Franca Diona has over 15 years of recruitment experience. She is a graduate of Iona College with a Bachelor of Arts specializing in public relations. She started her career in the music business working for major radio stations in the tri-state area. She furthered her career promoting the world-renowned musician Debbie Gibson. She utilized her skills expanding into the financial industry as a recruiter. Being a part of Adams Consulting Group has allowed Franca to broaden her craft by setting goals and striving to achieve them. She remains energetic and enthusiastic about getting the job done at ACG.

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