Insurance CSR - NYC

New York, NY | Direct Hire

Post Date: 08/11/2017 Job ID: 11975 Industry: Brokerage - Associate Account Executive

  CSR position, responding to individual, groups and school needs.  The person must have the following qualities:

           

Intelligent/Quick Learner

            Good Computer Skills

            Able to work independently after training

            Cooperate as a Team Member

            Patience for repetitive phone conversations

            Ability to resolve client concerns with empathy

            Good phone presence

            Ability to accept direction from management

            Ability to compose correspondence

            Good Memory

           

 

This position requires Customer Service via phone and email as well as data input.  It requires reading and understanding instructions received by email from management.  Patience and empathy are necessary for service via phone.  Should be able to multi task without stress.   Strong work ethic with ability to multi task.

 

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