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Community Liaison Specialist (Bilingual Spanish)

New York, NY 10017 | Direct Hire

Post Date: 07/31/2018 Job ID: 12426 Industry: Other

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Community Liaison Specialist

Seeking a bilingual Spanish Community Liaison Specialist to be the face of our client for their multifamily buildings. This is a newly created role and the individual will be covering all 5 boros of NYC. This is a great opportunity for someone who wants to be involved in communities and knows the laws and regulations of multifamily buildings.

In this position, you will assist our client in monitoring and responding to tenant concerns in multifamily buildings financed by the Bank.

Primary responsibilities include:
  • Provides intake and outreach  via phone, email or in-person meetings, between community groups, tenant organizers, and tenants relating to multifamily buildings financed by Bank
  • Documents information provided by community contacts using standardized intake form
  • Schedules and conducts site visits to buildings and /or meet with tenants and tenant organizers to document building conditions; will require building and apartment inspections with photographic documentation.
  • Provides written report for each site visit to Community Development and Commercial Real Estate, with observations and recommendations
  • Creates and maintains log of activities and communications relating to community contacts utilizing intake forms etc.
  • Provides monthly update report on community contacts, actions taken, results achieved to management
  • Assists with ongoing and special data analysis of multifamily rent rolls, violation histories, appearance on housing watch lists and media reports.
  • Performs pro-active community outreach and works with local organizations in various neighborhood functions to cultivate and maintain relationships
  • Adhere to all bank policies and procedures; maintain compliance with established internal policies, and all applicable laws and regulations
  • This position does not affect cash, wire transfers, general ledger or systems.

  • Minimum 2 years community development, commercial real estate/multifamily experience required
  • Bilingual Spanish/English required
  • Must be willing to travel throughout all 5 boroughs
  • Knowledge of NYC geography, ability to navigate all 5 NYC boroughs required
  • Knowledge  of NYC housing laws and issues highly desirable
  • Strong customer service, motivation, organizational and interpersonal  skills
  • Knowledge of Word and Excel required
  • Ability to work independently in the field
  • High School diploma or equivalent required


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Gregory Eidlen

Chat live with me @ Gregory Eidlen is our Manager of Operations. He is responsible for all operational issues related to temporary staffing, databases, customer service, contracts, and social media. Holding a Master’s Degree in Industrial Organizational Psychology from Touro University Worldwide, Gregory heads our consulting division offering first-hand experience coaching and monitoring business employees. In addition, Gregory also holds a Bachelor of Arts degree in Psychology from The College of Staten Island/City University of New York. Gregory is recognized as a Certified Personnel Consultant (CPC) and Certified Temporary Staffing-Specialist (CTS) by the National Association of Personnel Services (NAPS). The American Staffing Association (ASA) recognizes Gregory as a Technical Services Certified (TSC) as well as a Certified Staffing Professional (CSP). Gregory has over four years of customer service and managerial skills with a major retail chain. If you would like to chat with me please go to:

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