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Assistant IT Support Temp bilingual Chinese

New York, NY 10005 US

Posted: 02/19/19 Employment Type: Temporary Industry: IT, IT Security, IT Specialist, Information Security Officer Job Number: 12549
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Assistant IT Support Temp bilingual Chinese

Under the direction of the Head of IT department:
  Analyze Business requirements and design reports using stored procedure to support business operation requirement
  Develop, Maintain and support SSIS Packages related to ETL Process with SQL Server Integration Service
  Manages the IT project or change implementation by following System Development Lifecycle Control (SDLC) process and establishes cohesion for achieving multi-disciplinary
stakeholder and project team buy-in.
  Daily support of implemented technology including, but not limited to banking systems, workstations and servers.
  Proactively provide first line support regarding to hardware, software, and network issues related to systems and be major coordinator with vendors’ support team.
  Monitor and respond quickly and effectively to requests received through the IT helpdesk
  Provide technical assistance and support for incoming concerns and issues related to systems, software and hardware
  Run diagnostic problems to resolve problems
  Report significant and recurring issues to the IT management
  Collect feedback to determine patterns and issues such that they can be resolved or FAQs can be provided to User to ease in troubleshooting
  Install   and upgrade Various Application and OS, Technology Level, service packs
  Work with SQL and T-SQL to Create & alter tables, stored procedures, functions, indexing.
  Work with SQL for Query performance tuning, finding & Resolving Technical Issues and
develop SQL statement or reports.
  Perform hands-on fixes at the desktop level, including installing and upgrading software,
installing hardware, and configuring systems and applications. Test fixes to ensure problem
has been adequately resolved.

Qualifications and Skills:

  Minimum 3 Years of experience as a IT system support and 2 Years of experience managing systems related to banking, financial and compliance
  Familiar with Bank’ s business and compliance requirement such as AML, BSA, OFAC, etc.
  Understand the cyber security requirement and be able to implement the security control upon the banking systems.
  At least 2 years of experience providing user support in an environment with Windows operating systems (Windows 7 and 10, Windows 2003, 2008, 2012 Servers)
  At least 2 years of experience with Microsoft SQL Server related Products
Excellent knowledge and working experience in SQL 2012/2014 and SSIS
  Excellent documenting work and creating ETL Design and mapping documentation is a plus
  Any DBA Experience in Oracle, DB2 is a plus
  Scripting in languages such as Python and C# programing is a plus
  Progressive system administration experience with configuration and support of Microsoft
Windows and VMware systems
  Must be available for special projects, system maintenance, system upgrades, etc. after normal
business hours and on weekends when required.
  Experience in banking business system development and maintenance is highly preferred
  Previous experience with managing projects of NICE Actimize Related Products is highly preferred
  Strong written and oral communication skills, as well as a strong knowledge of Information
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Franca Diona

Franca Diona has over 15 years of recruitment experience. She is a graduate of Iona College with a Bachelor of Arts specializing in public relations. She started her career in the music business working for major radio stations in the tri-state area. She furthered her career promoting the world-renowned musician Debbie Gibson. She utilized her skills expanding into the financial industry as a recruiter. Being a part of Adams Consulting Group has allowed Franca to broaden her craft by setting goals and striving to achieve them. She remains energetic and enthusiastic about getting the job done at ACG.
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