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Customer Care (Financial Services)

Chicago, IL 60611 US

Posted: 02/19/19 Employment Type: Direct Hire Industry: Customer Service Job Number: 12631
Customer Care Consultant
 
  • provide customer service (via phone, email, and LiveChat) in accordance with company standards;
  • build positive relationships with customers;
  • provide clients with support while navigating the company’ s services;
  • manage the accounts of regular clients;
  • cooperate with different departments in the company.
  • experience in customer service (Banking/MSB)
  • excellent communication and negotiation skills;
  • efficient use of electronic communication channels;
  • customer-orientation;
  • openness and positivity;
  • independence and creativity;
  • readiness to work in shifts.

 

Matt Eidlen
VP

Matthew Eidlen has more than 10 years of recruitment and temporary staffing experience. He is a graduate of The College of Staten Island/City University of New York with a major in Economics and Marketing. He has developed an expertise in recruiting talent in the areas of compliance, mortgage services, litigation support, and all areas of operations and risk. He provides both temporary and direct hire recruitment services. He provides temporary staffing and permanent recruiting services to our expanding client base.
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